MONEY BACK POLICY

Dear user,
Buena pharmacy is a reliable pharmaceutical resource, and we are fully in control of the services that we provide.

Hence we DO guarantee the quality of products that we sell, and we do guarantee the quality of the delivery services we use. Nevertheless, the pharmaceutical business is not without risks, and we try our utmost to protect our customers and their interests using all the possible means at our disposal. 

Therefore, should you have used a trackable delivery service and received a package that does not match your order in any way, you can ask for a refund Buena Pharmacy .will refund you for all unopened packages. For details of this service, you will have to contact our customer service.

Sincerely,

DELIVERY SERVICES

Inputting our customer’s requirements above all else, Buena pharmacy only works with official reliable delivery services. We offer two types of delivery for all of our products:

US priority mail : 
Delivery time: 1 -2 working days at a cost of $35

Express Delivery Service : 
Delivery time: 4- 24 hours at a cost of $55

Please note that the delivery time should be calculated in working days and does not include weekends and international and local holidays. If your package does not arrive within a 30 day period, you may send us an inquiry for reshipment (For Express delivery services only).

RESHIPMENT POLICY

Delivery services for reshipment shall be paid by the customer. There will be no reshipment on lost or delayed packages with the regular mail service for the reason that the customer has the opportunity to avail himself of express shipping with a tracking number. The choice for regular mail is at the buyer’s discretion and risk.

REFUND POLICY

No refund shall be allowed once the package has been dispatched. In the event of a refund, money transfer charges shall be borne by the buyer. We work for your convenience.

We work for your convenience.